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Contact a Training Specialist 800.527.0406
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Conflict & Change Management
Should conflict be eliminated from the workplace? What do we mean by the term "conflict"? Holding different values, being motivated by different objectives, differing ideological, philosophical, or strategic orientations; all of these create the potential for conflict. Stated simply, "Conflict is a differing of ideas"; people see things differently. Conflict exists in all aspects of human behavior and is a natural part of the human condition. Research shows that it is from the sharing of differing viewpoints (conflict) that creativity unfolds. The question is; "How should one view conflict and how should one deal with it?" For the manner in which one responds to and manages the dynamics of conflict determines the success of the enterprise.
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