Is there conflict within organizations? Two or more differing ideas reflect conflict. Modern theorists accept conflict as not only a behavioral fact of organizational life but recognize its potential as a springboard, or stimulus, to creativity. How one manages conflict determines whether creativity will be achieved. The CMS addresses interpersonal, group, and inter-group conflicts and provides a fivefold conflict management profile. Also an invaluable tool for identifying constructive outcomes to conflict. Normative data based on N = 1,308.
